Privacy Policy

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Breadcrumb Abstract Shape
Breadcrumb Abstract Shape

Effective Date: 1 December 2025
Last Updated: 21 December 2025

At OptieQ Academy, we value transparency and fairness in all data practices.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our learning platform.

🌐 Website: https://optieq.com/

1. Information We Collect

We collect information necessary to operate and improve our e-learning services.

a) Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Account Login Credentials
  • Billing & Transaction Information (processed via secure third-party gateways)

🔒 We do not store your credit or debit card details on our servers.

b) Learning & Usage Information

  • Courses enrolled or purchased
  • Video watch progress and completion data
  • Quiz results and assignments
  • Certificates issued

This data is used for progress tracking, certification, refund eligibility, and instructor payouts.

c) Technical Information

  • IP Address
  • Browser and device type
  • Pages visited and interaction logs
  • Cookies and tracking technologies

2. How We Use Your Information

Your information is used to:

  • Create and manage user accounts
  • Provide access to learning content
  • Track course progress and completion
  • Generate certificates
  • Process payments, refunds, and payouts
  • Send platform-related notifications
  • Improve website security and performance

3. Cookies & Tracking Technologies

We use cookies to enhance your experience by remembering preferences and analyzing platform usage.

Cookie Consent Notice:
On your first visit, a cookie consent banner allows you to accept or reject non-essential cookies.

4. Payments & Financial Data

All payments on OptieQ Academy are processed securely through trusted third-party payment providers.

  • No card data is stored by us
  • Transaction records are retained for legal and accounting purposes
  • Instructor earnings are tracked internally for payout management

5. Video Content & Security

  • All course videos are streamed via secure, encrypted servers
  • Downloading or redistributing content is strictly prohibited
  • Violations may result in account suspension or legal action

6. Data Sharing & Third Parties

We do not sell or rent your personal information.

Data may be shared only with:

  • Payment processors
  • Video hosting & security providers
  • Email and analytics services

All partners are required to maintain strict confidentiality.

7. Data Retention

  • Active user data is retained while accounts remain active
  • Learning records are kept for certificate verification
  • Financial data is retained as required by law

8. Your Privacy Rights (GDPR / CCPA)

You have the right to:

  • Access your personal data
  • Request corrections
  • Request a copy of your data
  • Request permanent account deletion

Account deletion can be requested from account settings or by contacting support.

9. Children’s Privacy

OptieQ Academy does not knowingly collect data from children under the age of 13.

10. Data Security

We use industry-standard safeguards including SSL encryption, secure servers, and access controls.
However, no online platform can guarantee absolute security.

11. Policy Updates

We may update this Privacy Policy periodically. Any changes will be reflected on this page with a revised date.

📩 Contact Us

For questions, concerns, or privacy-related requests:

📧 Email: support@optieq.com
🌐 Website: https://optieq.com/

This Privacy Policy is part of OptieQ Academy’s legal framework and applies to all users, instructors, and visitors of the platform.